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Asked a question 2 years ago

Hi, wondering if anyone can help? I removed my custom domain information from my CK account and have changed the A records in my domain set up to point to another provider but the old CK landing page is still displayed on my mobile phone. Any ideas how to prevent this? Thanks.

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Hey @Onika21! I'm wondering if this might have been a temporary caching issue. Is this issue still persisting? 

If so, I'd suggest reaching out to our team at help@convertkit.com17 (or via the in-app messenger in your account) with a description of this issue and the name of the landing page (as it is displayed on the forms page23 in your account). One of our Product Specialists will be able to help troubleshoot further!