Skip to main content
Asked a question 2 years ago

Hi, wondering if anyone can help? I removed my custom domain information from my CK account and have changed the A records in my domain set up to point to another provider but the old CK landing page is still displayed on my mobile phone. Any ideas how to prevent this? Thanks.

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!

Hey @Onika27! I'm wondering if this might have been a temporary caching issue. Is this issue still persisting? 

If so, I'd suggest reaching out to our team at help@convertkit.com22 (or via the in-app messenger in your account) with a description of this issue and the name of the landing page (as it is displayed on the forms page26 in your account). One of our Product Specialists will be able to help troubleshoot further!