Skip to main content
Asked a question 10 months ago

How can I improve the quality of the photo upload on a landing page? It's extremely blurry but on when uploaded to the landing page. I've tried PNG and JPEG.

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
aprilann
ConvertKit Community Specialists

Hi there!

I understand the images you uploaded are a bit blurry. Our system does apply some moderate optimization to images to reduce the file size. Another solution is to embed the image/gif as HTML (using the HTML block) rather than uploading it using our + menu.

We know that this is not ideal and our engineering team is working on a permanent in app fix for this. We do not have a specific time table as when the fix will be shipped, but it is something that we are currently working on.