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Rowan Udell
indie hacker
Asked a question 7 months ago

How do I get an updated version of my PDF to people who have already bought the product? I can easily update my digital download product's PDF file in the settings of the product, but how do I get an updated link to people who have already bought the product? The original email they receive seems to point to the old version (i.e. that was correct when they purchased the product), NOT the version that I've uploaded more recently. Thanks

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aprilann
ConvertKit Community Specialists

Hi @Rowan Udell23 

If you would like to send an updated PDF file or link, we suggest doing this via email sequence. (Creating, scheduling, & sending a sequence in ConvertKit25)

When you create an email sequence, you would decide the flow of that sequence using rules or filters; You can do this using Automations. You can determine who would receive the emails you would like to send it. I would recommend you take a closer look into these links and the other relevant automation links.

How to Automatically Tag Subscribers36
How To Begin A Visual Automation11