Hey @Steve Norall50, sorry for the trouble! In this case, it would be best if you reached out via help@convertkit.com49 (or via the in-app messenger in your account) so one of our Product Specialists can take a closer look at your account specifically, and liaise with our technical team if need be. In your message, if you could please identify the template and give an example of an email in your account that is affected, that will help us troubleshoot. Thank you! :)
OlivyaContent Specialist
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