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Asked a question 20 days ago

I am having a problem. I signed up with a gmail account, was sent to memo about how it would afftect deliverability so created my own domain email address but now can't figure out how to add that to my converkit account so that my email from isn't the gmail address. There is no option to select another email address in the from dropdown box. Can you help? Kind Regards, Nicola

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Monique
ConvertKit Community Specialists

Hi Nicola, to add your personal domain based email on your Convertkit account you will need to go to this page HERE18. You will see this section below > Click "add from address" > Enter you new email address> Save it> You will then receive a confirmation email to your new address, then confirmed. 

last step is once ti showing confirmed click on "Set to default".

I am having a problem. I signed up with a gmail account, was sent to memo about how it would afftect deliverability so created my own domain email address but now can't figure out how to add that to my converkit account so that my email from isn't the gmail address. There is no option to select another email address in the from dropdown box.
Can you help?
Kind Regards,
Nicola

I hope it helps. ​If you're still having issues or need further assistance you can always reach out to help@convertkit.com5.

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