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Asked a question 2 years ago

I am trying to add a new subscriber. I've gone through the steps a few times now over the course of 24+ hours and they still are not showing up. I follow the steps of clicking the "add subscribers" button, selecting "add a single subscriber", enter their first name, email address and a tag followed by hitting "save". So I guess 2 questions - am I doing this wrong? how long does it take for a subscriber to show up on your list?

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Calligrapher, Wanderer & a Furmom

Hi Marissa! I'm guessing this subscriber is already an existing one to your list. Have you tried searching their email address on the search bar? If you have successfully added the subscriber by those steps, and if that person has already been a subscriber from your list before, they will not appear at the top and the subscription date in the dashboard will not be changed. :) 

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