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Asked a question 2 months ago

I am trying to link ConvertKit to my site on wix: I embedded the html and every time it tries to load, it's blank, and it doesn't show in my preview

Where am I?

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Hi @earlynsharpe2 -- hopefully this reply is not too late for you!

I do not use wix, but it may be worth checking if there are any plugins or anything else in the setup of your site that my be conflicting

hope this helps!

OlivyaContent Specialist
Content Specialist at ConvertKit

Hey @earlynsharpe8! Sorry for the trouble! To confirm, did you follow the steps outlined in this tutorial16? If so, please refer to these troubleshooting steps15 next. 

If the issue still persists after that, please reach out to our team at help@convertkit.com4 (or via the in-app messenger in your account) with a description of the issue, the name of the form (as it is displayed on the forms page6 in your account), and the URL on which it is embedded. One of our Product Specialists will be able to help troubleshoot further :)