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Asked a question 2 years ago

I am using a divi theme form for opt-in subscribers. The theme gives me an option to select ConvertKit as my email platform - and asks for API Key info. After adding that it displays my ConvertKit forms. I select one - and then it goes back to asking the same API info. Any idea? I tried using the form after saving and it says API Key info is missing.

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Hey @allysonxnoel30, sorry for the trouble! I would recommend reaching out to Divi support on why that might be happening; since it's their theme, they are likely in a better position to advise on what can cause that to occur. (But of course, let us know if there's anything we can help with on our end!)