Skip to main content
Asked a question 7 months ago

I briefly had the paid version of ConvertKit before I reverted back to the free option because I realized I didn't need the extra tools. While I was on the paid version I created an automation. According to my subscribers, this automation is still functioning. I don't want this automation to work any more but as I don't have access to the automation section under the free plan I can't disable it. Please help!

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
aprilann
ConvertKit Community Specialists

Hi there!

I recommend that you send an email to help@convertkit.com35 so the team can take a look at your account.

Thank you!