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Asked a question 7 months ago

I briefly had the paid version of ConvertKit before I reverted back to the free option because I realized I didn't need the extra tools. While I was on the paid version I created an automation. According to my subscribers, this automation is still functioning. I don't want this automation to work any more but as I don't have access to the automation section under the free plan I can't disable it. Please help!

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ConvertKit Community Specialists

Hi there!

I recommend that you send an email to help@convertkit.com35 so the team can take a look at your account.

Thank you!