Skip to main content
Asked a question 11 months ago

I changed the URL for my business, but forgot to change my email address for converkit (which used that URL) and now I can't log in. (I am using an account for a different business to ask this question) How do I retrieve that account when I no longer have access to that email address, and it won't let me log in?

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
Free Diver | Adventurer

Hey Maria -- That's unfortunate. You will need to reach out to ConvertKit support so that they can change your email address. They will just have a couple of questions before they update your email address. You can reach them out here: