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Asked a question 7 months ago

I created an event and found out that if a subscriber signs up for it (and they are already subscribed to my site), they will not receive the event follow-up email. How can I make sure the event sign-up incentive email is sent to those folks who are already on my list but who sign up specifically for the event?

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Kristine
ConvertKit Community Specialists

Hey @Caroline Beidler35, if they will sign up for the same form again, they might not get the incentive email. It's best to create a separate email sequence who sign-up specifically for that event. Then you can use either the rule feature or the visual automation.