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Charice Yam
Asked a question 2 years ago

I'd like to know if it's possible to add custom fields to the product checkout page, such as address and phone number. Also, how do I remove the "download" button in the receipt email since it's not a digital product? Thank you.

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Aaron HockleyCommunity Guru
Photographer, Writer, Consultant

There's not currently the ability to add custom fields as part of the ConvertKit checkout.

As to the download button, this is an issue I ran into myself.  When I contacted ConvertKit support, they indicated that although the button shows in the template, if there's not a file uploaded for the product, the button will not be there in the "real" email that gets sent as a receipt to the purchaser.

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