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shelly
Asked a question 3 years ago

I got the email saying I now had the Commerce feature, and when I clicked on the link, I got the 404 error message. The email also said I will find the Products tab in my navigation bar, but that isn't showing up anywhere for me. Did this happen to anyone else? Was this a mistake? If so, why did I get the email?

shelly
Disregard this! I was able to message support so I will get a reply from them about this after they look into my account! (for some reason it wouldn't let me delete this post)

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Aaron HockleyCommunity Guru
Photographer, Writer, Consultant

Hm, seems like either the email was sent to you in error, or there's an issue with your account where Products aren't showing up when they should be.   Best thing to do is probably to contact the ConvertKit support folks - help@convertkit.com80 or you can use the message bubble in the lower right corner of the screen.

it happened to me on several occasions. alone, looking carefully in the page, notice certain title as a thumbnail that tells you to open the page by clicking on it. Try and you will see