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David Frank
I'm a financial planner for therapists.
Asked a question 10 months ago

I had someone subscribe via the "default" newsletter form on my feed page (https://turningpointhq.ck.page/posts). Problem is, that form isn't associated with any tag to trigger an automation - and I can find how to add that form to an automation - so those subscribers just sit there and receive no emails... #ConvertKitHelpForum

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aprilann
ConvertKit Community Specialists

Hi there,

You can create a new automation with two entry points, one is the default landing page, and the other one is a new tag followed by the email sequence. Use this tag to tag the existing subscribers manually so they would enter the automation. If you're having some trouble with this, I recommend you email help@convertkit.com31 to take a look at your account.

Thank you!

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Asked a question 10 months ago
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