Skip to main content
Asked a question 9 months ago

I have 3 different Landing Pages for different Digital Journals (different cover for each landing page) I am getting the Incentive emails where it says "Download Freebie Here" but when I click it, only 1 out of the 3 Incentive Downloads is clickable/downloads. I've changed the name of the download file on my end but when I test it, it won't let me download the other 2 free digital journals I am offering.

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
ConvertKit Community Specialists

Hi @Shiloh (Loh) l39 

Kindly double-check if the downloadable link was added correctly to each button. You can see this by going to your landing page editor>> Settings>> Edit email contents". Each of the buttons should have downloadable links. If they already have the links, but it's still not working, I recommend that you send an email to help@convertkit.com22 so the team can take a look at your account.

Thank you!