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sequences
Kris Wenzel
Solo-Preneur
Asked a question last year

I have a customer onboarding email sequence that has two emails. I want to add more emails to the sequence, but some subscribers already entered the sequence and completed it! How can I have those customers that already completed the sequence reenter, but start at the third email?

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Kaira
Calligrapher, Wanderer & a Furmom

Hi Kris! We now have a feature where you can hold the subscribers in the sequence even after they received the last emails. This article might help - https://help.convertkit.com/en/articles/5192801-how-to-hold-subscribers-in-evergreen-sequences61 :)

I have a customer onboarding email sequence that has two emails.  I want to add more emails to the sequence,  but some subscribers already entered the sequence and completed it!   How can I have those customers that already completed the sequence reenter, but start at the third email?

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