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Asked a question 4 days ago

I have a deliverability problem, i just send a broadcast, it says that is sended but I haven't receive it in my personal email and only 1% of my mailing list has opened it. Normally they open at least 20% in the first hour. I don't know what the problem could be, I need help please!

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Robert
Free Diver | Adventurer

Hey Andres -- We apologize for the inconvenience on your end. For deliverability issues, we highly suggest that you reach out to our support team so that they can check what happened to your account. You reach our excellent support team here: https://convertkit.com/support4

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