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Jody Norman
Fantasy Novelist, Sustainability Writer
Asked a question 5 months ago

I have a form set up on my website (inline) that offers an opportunity to receive a giveaway for subscriptions to my email list. The form sits right where I want it, but when someone signs up on it, they get the notice of success, but no confirmation email or giveaway, even though I have those set up in the form settings. Help?

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ConvertKit Community Specialists

Hi @Jody Norman14 

This sounds like it might need a little more digging from the team. I recommend that you send an email to help@convertkit.com19 so the team can take a look at your account.

Thank you!