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johannes
Begynner.com blogger
Asked a question 3 months ago

I have a Wordpress page that uses a ConvertKit landing page. The landing page settings are set to redirect after signup to my main blog URL. It works if I go to the landing page directly, but not through the Wordpress plugin. Is this not a possible when using the plugin?

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OlivyaContent Specialist
Content Specialist at ConvertKit

Hey @johannes7! It should also work when using the plugin. Could you please try following the instructions in this article9 (first try the 'Refresh Forms' button, and then if that doesn't work, the API reset)? 

Also, please try clearing any caching plugins on your website, if applicable!

If the issue persists after that, please reach out to our team at help@convertkit.com4 (or via the in-app messenger in your account) with a description of this issue, the name of the landing page (as it is displayed on the forms page4 in your account), and the URL on which it is embedded. One of our Product Specialists will be able to help troubleshoot further! :) 

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