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Asked a question 10 months ago

I have an email sequence for onboarding people to my app. They have several steps to complete in the app. There is an email to teach each step. If a user has already done step A I want to skip the email for step A and directly send the email for step B (without the 1 day delay). Can I achieve that with one sequence and filtering people out for certain emails if they already have the tag for that step? Or do I need to setup automations and have loads of 1-email sequences which are sent if they don't have the tag for that step yet?

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Patrick T
Web Hosting, DNS Record Master, Blogger

Hi @Dominic Zijlstra19 Can you confirmed if the Sequence (Step A) subscribers is added to a certain tag or not?

What I'm thinking is, if these subs are added to a tag we can create conditional filtering and add jump event to skip the sequence if they have this tag already. For example in this automation I created. If subs has 'tag t1' and they are exclusively added because of the email sequence (Step A) they will move forward to the Sequence (Step B).

https://forms.convertkit.com/a/e71981b50527
 

Then if they do not have 'tag t1' they will exit the automation.

About exclusion. You can exclude tag in each email in sequence or in general settings.
 

I have an email sequence for onboarding people to my app. They have several steps to complete in the app. There is an email to teach each step. If a user has already done step A I want to skip the email for step A and directly send the email for step B (without the 1 day delay). Can I achieve that with one sequence and filtering people out for certain emails if they already have the tag for that step? Or do I need to setup automations and have loads of 1-email sequences which are sent if they don't have the tag for that step yet?

Or in your sequence general settings:
 

I have an email sequence for onboarding people to my app. They have several steps to complete in the app. There is an email to teach each step. If a user has already done step A I want to skip the email for step A and directly send the email for step B (without the 1 day delay). Can I achieve that with one sequence and filtering people out for certain emails if they already have the tag for that step? Or do I need to setup automations and have loads of 1-email sequences which are sent if they don't have the tag for that step yet?