Skip to main content
Administrative Officer
Asked a question 4 years ago

I have an email sequence that when our subscribers reach the end post they are supposed to be added to a new email sequence. (Action: add the subscriber to: email sequence). However, we have 24 subscribers who have finish the first email sequence and none have been added to the next sequence. What did I miss? All sequences/automations are active and not in draft mode.

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!

Hard to say Gail.
You can add a second entry point to your second sequence in the form of a tag.

The last action before the end of the first sequence adds that tag to the subscriber.

That should get them all across.

You can select all your existing subscribers who didn't automatically move and add the tag to them all, that will get them started as well.