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Asked a question 2 years ago

I have friends of mine who have filled out the email form, but not confirmed. One of them sent me what she received and the incentive email was completely empty. I tried to add her manually, but she is already on my list as "unconfirmed". How do I get her confirmed?

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
Emily MillsCommunity Guru
Illustrator, Author, Course Instructor

This is probably an issue for support! Reach out via the in-app chat or help@convertkit.com46