Skip to main content
Lucia Winther
Publisher
Asked a question last year

I have many unconfirmed subscribers that don't find the confirmation email because they have gmail and the message ends up in the social or promotion tabs. I even wrote in the landing page they should check all the tabs of their email, but it hasn't resolved. Does anybody have a solution to that?

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
Antoinette
Bookworm, Book Collector, and Loves Cooking.

Hi @Lucia Winther39 

You can check this guide55 to know why your emails are going to the Promotions tab and how you can make it land on the Primary tab. :)

Related Questions

Question Stats

218 views
2 followers
Asked a question last year
Views this month