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Asked a question 2 years ago

I have set up the Woocommerce Plugin intergration and it is seeing my purchases in CK but it is not tagging them as requested. The payments go through PayPal - is this the issue?

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Hey @aecbuckley33! Just to confirm, did you follow the steps in this article? WooCommerce Integration38

If so and it's still not working, please feel free to reach out to our team at help@convertkit.com26 (or via the in-app messenger in your account) with a description of this issue, and example subscriber who wasn't tagged as expected, and a screenshot of your settings in WooCommerce. One of our Product Specialists will be able to help troubleshoot further! ☺️