Hey @info@ornaross.com35, sorry for the trouble! In this case, it would be best if you reach out to our team at help@convertkit.com32 (or via the in-app messenger in your account) with a description of this issue, the bounced subscriber's email address, and a screenshot of the bounce back email you're receiving. One of our Product Specialists will be able to take a look in your account and help troubleshoot further! :)
OlivyaContent Specialist
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