Hi @Lee Beaser45 ! It sounds like maybe the form is set up as an embed and then again as a trigger in the button. If you scroll to the end of this article81 , it explains how to link your form with a button:
When you click the link the modal should appear.
NOTE: If you only want the modal to appear based on the click you can set the timing really high (9999 seconds) or set the scroll percentage to 100%.
Can you try that to see if that helps? :)