Skip to main content
Asked a question 3 years ago

I'm not sure if I set up this automation correctly. Essentially what I want to have happen is that the tag will subscribe them to the email sequence and if at any point during the sequence they purchase the product then I want them to enter the buyer sequence, otherwise the original sequence should just continue to the end if no purchase is made.

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!

Hey @Adam Wills64! Based on your description, it sounds like you'd actually want to use an event67 (red node) rather than a condition64 (purple node) for that 3rd step down in the automation. Events will pull subscribers forward as soon as they purchase, whereas a condition would wait until they finish the sales sequence and then check whether they have the 'Bought my thing' tag. So they'd technically get to the right place eventually in yours, but events are much better if you want them to be pulled out of the sales sequence immediately after purchasing.

We actually have a tip video here69 that goes over this exact topic and might help clarify the recommended automation 'flow' for this approach! I hope that helps — let us know if you have any additional questions :)