Skip to main content
Asked a question 2 years ago

I'm trying to add a subdomain to my Wordpress website that I host through Wordpress. The ConvertKit troubleshooting article says, "In your DNS records, make sure that you have no other A records or AAAA records present. If you do have any other A or AAAA records present, they will need to be removed before you can use your custom domain with ConvertKit." But my main domain is an A record. How can I make this work?

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
Aaron HockleyCommunity Guru
Photographer, Writer, Consultant

Not sure where you're seeing that troubleshooting text, but I don't find it on this page58 that explains how to set up a custom subdomain...

You will certainly have multiple A records...