Not sure where you're seeing that troubleshooting text, but I don't find it on this page58 that explains how to set up a custom subdomain...
You will certainly have multiple A records...
Aaron HockleyCommunity Guru
Photographer, Writer, Consultant
Question
domains I'm trying to add a subdomain to my Wordpress website that I host through Wordpress. The ConvertKit troubleshooting article says, "In your DNS records, make sure that you have no other A records or AAAA records present. If you do have any other A or AAAA records present, they will need to be removed before you can use your custom domain with ConvertKit." But my main domain is an A record. How can I make this work?
I'm trying to add a subdomain to my Wordpress website that I host through Wordpress. The ConvertKit troubleshooting article says, "In your DNS records, make sure that you have no other A records or AAAA records present. If you do have any other A or AAAA records present, they will need to be removed before you can use your custom domain with ConvertKit." But my main domain is an A record. How can I make this work?
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