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David T
Course Creator / Youtuber
Asked a question 3 years ago

I'm trying to update my new subscriber single welcome email to an actual onboarding sequence using Visual Automations. The email sequence (in draft mode) is sitting inside a Visual Automation now, but I am hesitant to set the emails' status to Active. My fear is that the new sequence will be immediately sent to my current subscribers. Of course I don't want this, I just want it to be sent to new subscribers moving forward. Do I need to specifically setup "Exclude subscribers from this sequence" on the settings page?

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Paris Hansch
Copywriter, Authorpreneur & Crazy Cat Lady

What are the conditions you've set for the automation? It will only go to 'old' subscribers if you've set some sort of action that includes them.  For example if you've set the sequence to trigger when you add Tag A to people, but then you realize you want Tag A to be on everyone, it will go to everyone (unless the old subscribers have been sent this email before, then they should never get a duplicate email).

If you've just got it to send after they enter through a form/landing page, you're all good.  Only people who go through stuff after you've put it on active will get it.  It won't retroactively add previous subscribers.  Basically, don't add whatever trigger you've set on the old subscribers and you should be good.

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Asked a question 3 years ago
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