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Asked a question 2 years ago

I made a sequence that had 2 emails in it. All were delivered to those that were tagged to it. A week later I added another email to the sequence but it is not sending. Do I have to do something to trigger that email to be sent?

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Blair Wadman🌟Community Influencer 🌟
Email Automation Consultant -

If you've added subscribers to the sequence from a visual automation, then they will leave the sequence as soon as they get the last email and go to the next step in the automation. So if you then add another email to the sequence, they won't get it as they have left the sequence already. 

ConvertKit have recently added an option where you can keep people in the sequence after being added by a visual automation. If you head over to settings for the sequence, you should see the option. 

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