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Asked a question 2 months ago

I recently set up an automation to have a subscriber added to an email sequence anytime that subscriber is added to a specific tag. I did a test run and instead of receiving the email in the sequence, I received an email from Convertkit asking to confirm my subscription. Help?!

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Antoinette
Bookworm, Book Collector, and Loves Cooking.

Hi @ Valentina Caraballo21,

If you sign up through a form or landing page, and the double opt-in is enabled, it will send an incentive or confirmation email that needs to be confirmed to be part of your list. If you'd like to auto-confirm your subscribers, you can disable the double opt-in, but we don't recommend it. You can also check this guide for reference:

https://help.convertkit.com/en/articles/2971364-the-all-important-double-opt-in12

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