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I tested out sending a broadcast email to myself. Everything work and got send. Then I tried to send the same one to new people. However, when I did it, it got sent to zero people. Those subscribers have the tag I chose. Do I need to make a new broadcast every time I need to send an email to new subscribers?

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Antoinette
Bookworm, Book Collector, and Loves Cooking.

Hi @gloriagyebi32 

You should be able to send your email broadcast as long as you're using the correct filter on the recipients page before you send them. You can also reach out to the team at help@convertkit.com31 to check your broadcast further.

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