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Asked a question 4 months ago

I've embedded some videos into my email sequence ( they are hosted by YouTube ) and i copied in the URL. When testing, the videos were shown on my Gmail emails but didn't work on another provider, Optus Webmail. Does anyone have any suggestions?

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Kristine
ConvertKit Community Specialists

Hey @info21, can you reach out to our team at help@convertkit.com15 for us to further check on your email sequence? 

By the way, you might also want to check this article - How to embed a video into an email22