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liammorton
Liam Morton
Asked a question 2 years ago

I've just created a form and embedded it onto my website. I've used different emails to sign up and the confirmation email always goes to promotions (I use gmail). It's not in the main inbox. What can be done to fix this?

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!

Hello!

You can find more about the promotions tab and how to get more of your emails in the primary tab here: https://help.convertkit.com/en/articles/3854922-gmail-promotions-tab45 

Hope that helps!