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Asked a question 2 years ago

I want to delete cold subscribers that haven't opened emails from me for 90-days+, only. The problem with doing this in bulk currently, is that the CK system also includes subscribers that have also been on my list for less than 90-days, too. For me, it's pointless deleting these people so early on - even if they haven't currently opened any emails. Doesn't give us marketers enough time to engage and figure out if they are 'real' subscribers, or not. So, it would be helpful to be able to delete cold subs from a certain DATE RANGE. I'm sure I'm not the only person that would appreciate this.

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Emily MillsCommunity Guru
Illustrator, Author, Course Instructor

Hi @chris@chrisducker.com28! I agree on this! A date range would be helpful! Deleting subscribers is always kind of scary for me.

There is a workaround if you're interested... basically you create a cold subscribers tag, but then you set up an automation for re-engagement which removes the cold tag if the audience takes action. You can grab the automation template from convertkit here: https://app.convertkit.com/a/029f2e2a8f53 To make sure you're not including anyone from the past 90 days, you could have this automation start on a delay or you could exclude some other way. Hope this helps! 

I personally liked this blogger's breakdown of the process: https://blogclarity.com/clean-list-remove-cold-subscribers-convertkit/142