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Asked a question 5 months ago

I want to report that ConvertKit's IP 192.254.115.187 is reported by SPAMCOP and a test email I sent to myself didn't even go to spam but was rejected by the server I manage. Thank you

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aprilann
ConvertKit Community Specialists

Hi there!

Thank you for reaching out to us about the blocklisting you noticed! We take blocklists very seriously and have a deliverability team dedicated to monitoring and resolving these.

There are hundreds of email blocklists, and only a handful affect your messages' delivery. The one you've pointed out, SpamCop, is not typically an impactful blocklist. SpamCop listings are automatically removed in 24 hours, and less than 1% of email users utilize SpamCop. Since SpamCop is rarely used to filter mail, it's highly unlikely to affect your email delivery.

If a SpamCop blocklisting impacted you, you would experience an elevated amount of bounces. If you believe you have a subscriber who bounced due to a SpamCop listing, please send us the subscriber information, and we'll be happy to take a look for you. If that happens, I recommend you email help@convertkit.com12 to look at your account.

Thank you!