Skip to main content
Question
reporting
Asked a question 2 years ago

I want to track lost subscribers (unsubscribes) in Google Analytics. What's the best way to do this? Can I add a UTM tag to the unsubscribe shortcode? Can I set up redirect where someone will be sent to a specific page if they unsubscribe, which I can then track? Any suggestions welcome!

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!

Hey @ditchyourdesk@thebrokebackpacker.com37! This would require a customized implementation of a 3rd party analytics platform (i.e. Google Analytics), which is something that our team is limited in providing support for. I'm not aware of a method to achieve what you described at this time (hopefully someone else in the community will chime in! ☺️), but to answer your question about redirecting unsubscribers to a custom page, that isn't something that is supported at this time. However, I'd encourage you to file this as a feature request here36 for our team — we always appreciate the feedback!