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Shelly
Entrepreneur
Asked a question 9 months ago

I would like to know if there is away to get someone to look at my setup with me in a zoom time setting. I have tried chat a while back and I have a hard time communicating with them seeing that I don't have the terminology down. Plus it is hard to ask a multifaceted question in chat. I still do not have a handle on tagging. When do they get tagged? Am I adding a tag? I have new people signing up and I have no idea where they are coming from. And they are not going into any sequence. I also think I have subscribers that are not coming over from LeadPages, but don't know how to tell if they are or not. I should know this by now and hate to keep getting subscribers and losing them because I am so lost in this part of the equation. HELP please :)

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Robert
Free Diver | Adventurer

Hey Shelly -- They do not offer phone calls as part of our support system, but you can create a video to explain your questions and inquiry to them. 

If you have subscribers that are not getting through from Leadpages, then you really need to reach out to ConvertKit support for help as it needs to be looked at from your account. You can reach them here directly: https://convertkit.com/support25
 

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