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Asked a question 2 months ago

In a visual automation, I have purchases to be tagged. n the automation it doesn't show the name of who purchased - is it because they used a coupon that zeroed out the purchase?

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aprilann
ConvertKit Community Specialists

Hi there!

This sounds like it might need a little more digging from the team. I recommend that you send an email to help@convertkit.com3 so the team can take a look at your account.

Thank you!