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Asked a question 2 years ago

Is it possible to use two different email templates? I have two very different client sets and I would like to use a different look for each. Is that possible? I'm trying to set up an email sequence and it's forcing me into one specific template.

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Aaron HockleyCommunity Guru
Photographer, Writer, Consultant

You can certainly set up multiple templates.  Templates are managed by clicking your name in the upper right and choosing Email Templates from the menu.

Within a given sequence, the email template selection is found in the Settings screen (with the gear icon).   You can only use one email template in a particular sequence (that is... all messages in the sequence have to use the same template).  Different sequences can use different templates however.

HotelierExcellence
Hotel Training and Workshops

Yes you can. however the incentive email will only be sent by the default template used which causes an issue for us as we too have 2 different types of clients albeit in the same company/industry