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sequences
Asked a question 2 years ago

Is there any way to prevent someone from getting two different welcome email sequences if they opt into two of my freebies? This seems to happen to my subscribers regularly and I don't want to bombard them with double emails.

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Emily MillsCommunity Guru
Illustrator, Author, Course Instructor

Do you have rules set for your sequence? Go to the settings for your sequence and exclude based on tags or if they're in another sequence! 

exclude in settings
exclude in settings
Blair Wadman🌟Community Influencer 🌟
Email Automation Consultant - blairwadman.com

Another option in addition to @Emily Mills39 great suggestion is to use a tag in the Visual Automation to prevent subscribers from getting added to a welcome sequence if they are already getting one. 

If you have one automation per welcome sequence, then you can add a tag as soon as someone enters the automation. 

Then in the second (and other) welcome sequences, create a condition to check if the subscriber has that tag. Only add them to the sequence if they don't have it. 

And finally, at the end of the automation, remove this tag. 

 

Here is an example:

 

Is there any way to prevent someone from getting two different welcome email sequences if they opt into two of my freebies? This seems to happen to my subscribers regularly and I don't want to bombard them with double emails.