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Asked a question 5 months ago

Just signed up and trying to create a first email sequence. There is an image at the top of the email template that I can't edit/remove? Any ideas how to change it?

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Blair WadmanCommunity Moderator
Email Automation Consultant, Web Developer, Educator

Hi @Ben13, there shouldn't be an image there. What is the image of?Β 

OlivyaContent Specialist
Content Specialist at ConvertKit

Hey @Ben9, is your default template using our Card template by chance? That one has a header background image coded in. (And if you're also using our new email editor, it'll display that image at the top, since our new editor shows the selected template styling.)

If so, we have a guide here on how to edit that template (and it may be that another template option would work better in your case):

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