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Asked a question 2 years ago

Last night I sent out an email broadcast to my subscribers. This morning, I noticed that the email newsletter I sent out replaced my Incentive Email. Why is that?

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Hey @Jacqueline Gutierrez35! Did you add your broadcast's content into your email template32? Your account's incentive email will use your account's default template, so if you added the content there, that's where it'll be pulling it from. 

Email templates should be thought of as the styles for your email, whereas the actual email's content should be added via the email editor36 (not in the template editor). 

I'll include links to a few tutorials below that might help clarify further:

Let us know if you have any other questions ☺️

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