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Asked a question 14 days ago

Major issue happening! I had STRIPE attached to an old bank account that was closed in July. I updated that, but the payout on my new product went to that old account. I have no clue how to figure out where that money went and now there's $750 floating around somewhere. I've reached out to Stripe but their reply can take up to 24 hours so thought I'd check here as well.

Where am I?

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Kristine Flojo
ConvertKit Community Specialists

Hey @freshnfitnutrition6, I understand that there's a fund that might not get through as you have closed your old bank account. Besides Stripe, you might also want to get in touch with this local bank and ask for options. If you need to set up Stripe, you can also reach out to our support team at help@convertkit.com2 for further assistance. 

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