With this issue, I highly recommend checking with help@convertkit.com23.
Explain to them what is happening and provide the subscriber's email address so they can investigate and help you fix this.
Question
Deliverability My double opt-in didn't confirm a subscriber. I see that the person opened the confirmation email and clicked on the link, a tag was added to her, but they remained unconfirmed. Why did it happen? Can I manually confirm an unconfirmed subscriber?
My double opt-in didn't confirm a subscriber. I see that the person opened the confirmation email and clicked on the link, a tag was added to her, but they remained unconfirmed. Why did it happen? Can I manually confirm an unconfirmed subscriber?
💡Make the most of your Community Member profile
Share more about yourself! Click on your gravatar> profile > edit profile
- About You tab:
- Photo: upload a picture of yourself or your brand
- About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
- Banner: add an image of your creator brand, logo, or an image that inspires your creativity
- Social Media tab:
- Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!