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Asked a question last year

My lead magnet ( an e-book) is not leading contacts email to the tags any more. I just dropped an email but the tag doesnt update. What do I do?

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ConvertKit Community Specialists

Hey there, is there any automation set up that when someone subscribed and got the e-book, they get added to a tag? If so, seems that we need to dig a little deeper with this lead magnet or e-book not tagging subscribers issue. Please reach out to our support team at help@convertkit.com20 for further checking. 

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