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harisbinakram
Founder & CEO at Hireaven
Asked a question 4 months ago

My mails are going into advertisement/spam section. I even have a private domain and verified it on convertkit. How to solve it?

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aprilann
ConvertKit Community Specialists

Hi @harisbinakram23

This sounds like it might need a little more digging from the team. I recommend that you send an email to help@convertkit.com19 so the team can take a look at your account. Please make sure to provide the following:

1. Examples of subscribers who say messages are going to spam
2. Examples of broadcasts or sequences that subscribers have reported are going to spam

Thank you!