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automations
Asked a question 2 years ago

One of my forms seems to not work at all. My marketing strategist an I have both been having issues. The people who have signed up and confirmed their subscription from Convertkit never get the email sequence/automation I created for this form. It's all connected on the back end. I've check 5 times to make sure I wasn;t overlooking anything

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Aaron HockleyCommunity Guru
Photographer, Writer, Consultant

The most common reason for a sequence not starting is that the messages are set to Draft instead of Active.

Assuming that's not the case, are the subscribers showing as subscribed to your sequence?  Or does the sequence show zero subscribers?   If the sequence isn't showing any subscribers, how do you have the form and sequence connected?