schultztess

Asked a question last year

PLEASE HELP! I have been struggling to get the personalization code to work on my Clare Form Incentive email for two months now. I've asked several times in the help desk, but no one seems to be able to make it work. I'm using the right code. {{ subscriber.first_name }} I've tested it in an incognito tab under a different email address with a different name. Subscribed to the list, and the name still doesn't appear. Just a blank space. I've asked friends to subscribe. Even those in my confirmed subscriber list do NOT see their name on my email out to them. WHAT is going on here?