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Asked a question 3 years ago

Pop up not appearing. Can only add on footer or sidebar on WordPress. I have it set up in Modal.

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!

Hey @overtimesportsonline46! We have a couple of troubleshooting guides that may help with this issue:

But if the steps in those guides don't help resolve your issue, please reach out to our team at help@convertkit.com77 (or via the in-app messenger in your account) with a description of the issue, the name of the form (as it is displayed on the forms page45 in your account), and the URL on which it is embedded. One of our Product Specialists will be able to help troubleshoot further! :)